1. Introduction

At Nearhood, we prioritize and respect your privacy. This comprehensive Privacy Policy is designed to provide insights into the ways the Nearhood App (“App”) interacts with your information, from collection to usage, and how we protect it.

2. The Scope of Information We Gather

2.1. Personal Data: Our App may gather identifiable details such as your full name, email ID, contact number, visual profile representation (profile picture), and specific payment-related details. This is essential for delivering personalised experiences.

2.2. User Interaction and Behavioural Data: This pertains to the meta-details about how you navigate within the App, such as the links you click on, the pages you visit frequently, and the duration of your visits to particular sections.

2.3. Geographical Information: Subject to your consent, we might access and securely archive data about your physical location to provide location-based services.

3. Rationale Behind Processing Your Data

The data we gather plays a crucial role in:

• Ensuring a seamless operation and maintenance of our Service.
• Updating you about modifications or enhancements to our offerings.
• Facilitating user interaction with dynamic App features.
• Delivering timely and efficient customer support.
• Conducting thorough analytical reviews to refine and optimize the App.
• Observing general user trends and interactions within the App.
• Proactively detecting, addressing, and rectifying technical glitches.

4. Situations Where Data Might Be Shared

4.1. Complying with Legal Directives: In cases where the law demands, or when it's essential for the greater safety of our users or the public, or to safeguard our legal rights, we might need to disclose specific data.

4.2. During Organisational Changes: In events like mergers, acquisitions, or selling of company assets, there's a possibility that user data might be part of the transferred assets.

5. Our Commitment to Data Security

We place the highest emphasis on safeguarding your information. However, it's essential to recognise that while we employ robust and industry-standard measures, no online platform can guarantee impenetrable security. We continually update our security protocols to ensure your data remains as safe as possible.

6. Data Retention Policy

Your personal information will remain in our databases only for the duration required to fulfill the purposes highlighted in this Privacy Policy, post which it will be deleted or anonymized.

7. Exercising Your Data Rights

As an esteemed user, you have the privilege to:

• Review the personal information we have on record.
• Rectify any discrepancies or fill in incomplete data about you.
• Petition for a complete removal of your data from our systems.
• Challenge or contest the manner in which we handle your data.

8. Role of Third-party Services

We might collaborate with external agencies and professionals to:

• Enhance the quality and breadth of our Service.
• Obtain in-depth analytics regarding our Service's performance.
• Remember, these third parties have restrictive access to your data, only to the extent required for their tasks. They are legally bound not to misuse, disclose, or repurpose your information.

9. Ensuring Children's Privacy

Our platform is strictly not intended for users below 18 years ("Children"). We maintain stringent measures to avoid collecting data from underage users. If you, as a parent or guardian, suspect that your child may have shared personal details with us, we urge you to reach out immediately.

10. Future Revisions to the Privacy Policy

As technology and regulations evolve, so will our Privacy Policy. We pledge to notify our users promptly about significant changes, ensuring that they always know how their data is treated.

11. Communication Channel

We welcome your thoughts, queries, or concerns about this extended Privacy Policy. Please communicate with us at [email protected] for a swift response.