Crafted with Clarity

At Nearhood, transparency and clarity are values we hold in high regard. Our Return Policy is designed to be straightforward and to ensure our users have a clear understanding of our practices.

1. No Money Returns We prioritise ensuring that our services and features meet the highest standards. However, it's essential for our users to understand that Nearhood does not offer monetary returns under any circumstances. Once a transaction is completed within the platform, the amount is finalised and cannot be refunded.

2. Quality Assurance While we do not offer returns in monetary form, we are committed to ensuring the quality of our services. If you encounter any issues or discrepancies within our platform, please reach out to our support team. We are always keen on improving and ensuring that every user's experience is smooth and satisfactory.

3. User Disputes In case of disputes between users related to transactions, we recommend direct communication between the involved parties. Nearhood's role is to facilitate community interactions and transactions, but the responsibility for the dealings rests with the users. We can, however, offer support in terms of platform-related queries.

4. Feedback and Continuous Improvement Your feedback helps us evolve. If you're dissatisfied with any aspect of our platform, instead of a return, let us know how we can better cater to your needs. Our primary goal is to enhance and optimize our platform based on genuine user feedback.

5. Always Here to Help While our no-return policy is firm, our commitment to assist, guide, and support you remains unwavering. For any queries, concerns, or suggestions related to our services, do not hesitate to reach out to us at [email protected].